UK Service Evolution's ‘Strategic Planning for Enhanced Aftermarket Revenue’ (or 'SPEAR') consulting helps define warranty avoidance, serviceability and cost of ownership as critical considerations for strategic planning and cross-product technology sharing. UK Service Evolution SPEAR consultancy works to ensure that strategic planning and product design actively promote aftermarket strategies that look many years ahead. This is both essential and possible, because the technology that you introduce into your products today will also be used on your products many years into the future.
With SPEAR, actions such as product cycle planning consider revenue generation from your aftermarket business with as much emphasis as they consider revenue delivered by your forecourt sales.
SPEAR also delivers processes and consulting that support technology selection for new products. These services assess the serviceability, cost of ownership and warranty cost avoidance impact of considered systems.
SPEAR also defines a role for service in concept design phases, ensuring that hard-point definition will meet critical serviceability needs.
SPEAR consulting promotes target setting and target tracking processes, beginning at concept and continuing right through the product development lifecycle. These targets ensure that design for service, cost of ownership and aftermarket goals are paramount at every product development step.
With SPEAR consulting and processes, UK Service Evolution deliver a unique revenue-focused service ensuring that today's designs deliver better aftermarket profitability for products in development today, and for products that will be developed in the future. SPEAR consulting ensures that today’s designs will answer to your needs in tomorrow’s aftermarket.